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FAQ Knowledge Base​
Troubleshooting, How To’s, and FAQs
Navigation: Home | FAQs | đź”§ Getting Help & Access Issues | App notifications
You want to turn on or off push notifications from The Sophia Code app.
1. Open The Sophia Code app → 2. Tap Profile (bottom right) → 3. Tap Settings → 4. Tap Push Notifications → 5. Turn ALL notifications ON → 6. Check your phone’s main Settings → Notifications → The Sophia Code → Allow Notifications
đź’ˇ iPhone Tip: If you don’t see The Sophia Code in your notifications list, make sure the app is installed and you’ve opened it at least once. New apps sometimes take a few minutes to appear in settings.
🤖 Android Tip: Some Android devices have battery optimization that can block notifications. If you’re still not receiving notifications, go to Battery settings and disable optimization for The Sophia Code app.
📡 Livestream Alerts
Get notified when live events start. A notification bar will appear – tap it to join instantly.
🆕 New Content
Alerts when new courses, activations, or treasure stacks are added to your membership.
đź’¬ Community Activity
Notifications for forum replies, messages, and community announcements.
đź“… Event Reminders
Reminders for Heaven on Earth Prayer Collective, Sovereign Soul Alliance, and special events
📵 Not Getting Livestream Notifications
Check both app and phone notification settings. Ensure Do Not Disturb is off during livestream times. Wait 1 minute after livestream starts for notification bar to appear.
🔇 Notifications Come But No Sound
Check notification sound settings in both the app and your phone’s notification settings for The Sophia Code. Ensure your phone isn’t in silent mode.
⏰ Delayed Notifications
Restart the app, check your internet connection, and ensure the app isn’t being limited by battery optimization settings on Android.
đźš« Notifications Suddenly Stopped
Phone system updates can reset notification permissions. Re-enable notifications in your phone settings and update the app to the latest version.
🔄 Notifications Work Sometimes
This usually indicates poor internet connection or battery optimization interfering. Try using WiFi instead of cellular data and disable battery optimization for the app.
Please visit our Contact Us page and fill out a form for additional assistance. Our team will reply within 3 business days or less.
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You’ll receive notifications to attend all of our free spiritual support groups, including announcements for upcoming live offerings.
View our Privacy Policy and Terms of Use.
When: November 21, 2025 at 1:00 PM PST
Or Attend by Phone
U.S. Primary Phone Number: (669) 900-6833
U.S. Secondary Phone number: (646) 558-8656
Enter pin code: 956 1128 3620
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When: December 17, 2025 at 12:00 PM PST
Or Attend by Phone
U.S. Primary Phone Number: (253) 215 8782
U.S. Secondary Phone number: (646) 558-8656
Enter pin code: 977 8028 9471
CLICK HEREÂ for International Phone Numbers