🔄 “Wrong Password” Error
You’re probably using your website password to log into the app (or vice versa).
Solution: Try the other password, or reset the specific system’s password
📧 Not Receiving Reset Emails
Reset emails sometimes go to spam, or you may be using a different email address.
Solution: Check spam folder, verify email address, wait 10 minutes
🔀 Mixed Up Which is Which
You’ve reset passwords but can’t remember which one goes where.
Solution: Reset both passwords with clear, different patterns
PLUS: You may have an account at KaiaRa.com but not TheSophiaCode.org
📱 App Won’t Accept New Password
Sometimes the app needs to be force-closed and reopened after password reset.
Solution: Force close app, wait 2 minutes, reopen and try again
🌐 Website Password Not Working
Browser may have saved old password or autofill is interfering.
Solution: Clear browser cache, disable autofill, type manually
❓ Can’t Remember Which Email
You’ve used multiple email addresses and aren’t sure which one has your account.
Solution: Contact support with all possible emails for account lookup
