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Navigation: Home | FAQs | đź”§ Getting Help & Access Issues | Unsubscribe from emails or change email preferences
You want to adjust which emails you want to receive from TheSophiaCodeFoundation.org. Or, you want to unsubscribe entirely. You can easily unsubscribe from our emails using the unsubscribe link at the bottom of any email.
đź“§ Fastest Way to Unsubscribe
Look for “Unsubscribe” at the bottom of any email from us → Click it → Choose Your Preferences/Unsubscribe → Done!
In your inbox, look for emails from contact@thesophiacode.org or contact@thesophiacode.org.
Be sure to go all the way to the bottom past all the content to the footer area.
Click the unsubscribe link – this will open a confirmation page in your web browser
When you click the “unsubscribe” link in any of our emails, you’ll be taken to a Subscription Preference page where you can check or uncheck the emails you’d like to receive. To unsubscribe from all marketing emails, you can click the “Unsubscribe from all Email Lists” box, then click “Update Preferences”.
If you can’t find an email from us in your inbox, you can adjust your subscription preferences by logging into your My Account, and then visiting the Email Preferences page HERE. The process is immediate and you can resubscribe anytime. We respect your communication preferences and make it simple to manage your email settings.
What Happens When You Unsubscribe:
🔍 Can’t Find Unsubscribe Link
Some email clients hide small text or cut off email footers. The link is always there.
Solution: View the email in a web browser or contact us directly
đź”— Can’t Find an Email from Us?
Login to your My Account dashboard HERE, and then in the same browser, go to the Email Preferences page HERE.
Solution: Login to your My Account, and then unsubscribe HERE.
đź”— Link Doesn’t Work
Occasionally links can break or your email client blocks them for security.
Solution: Copy/paste the link into browser or email us to unsubscribe manually
đź“§ Still Getting Emails
It can take 24-48 hours to process unsubscribe requests, and some emails may already be scheduled.
Solution: Wait 2-3 days, then contact us if emails continue
❌ Error Page Appears
Sometimes the unsubscribe page has technical issues or loads incorrectly.
Solution: Try again later or email us with “UNSUBSCRIBE” in subject line
📱 Link Too Small on Mobile
Unsubscribe links can be tiny and hard to tap on mobile devices.
Solution: Zoom in, use a stylus, or forward email to desktop
🗂️ Multiple Email Addresses
You may have subscribed with different email addresses that need separate unsubscribing.
Solution: Unsubscribe from each email address or contact us to check all accounts
Please visit our Contact Us page and fill out a form for additional assistance. Our team will reply within 3 business days or less.
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